Our return policy is 30 days for dog training equipment, 15 days for general merchandise & 10 days for rifle scopes, spotting scopes & night vision optics.
Merchandise may be returned within 15 days for a refund of the purchase price minus shipping & handling charges, (including the shipping cost of free shipping items) to the sending warehouse only, providing the item(s) are in their original packaging & are in re-saleable condition. An RA number must be obtained by calling or emailing CTI. Return items must be shipped back by UPS or Fed Ex with the tracking number emailed to CTI. There will be a 15% re-stocking fee for all HiLux/Leatherwood scopes returned. Unless defective, all sales are final on paintball markers, automatic knives & crossbows. Refer to the manufacturer for service after the sale.
If you have any questions or concerns, you may contact us at:
Email address firstname.lastname@example.org
Call us at 1-877-667-0026
Or send a Fax to 1-661-215-8283.
Thank you. We appreciate your business.